CREWS – Secure Instant Communication for Hotels

Keep your team connected with real-time chat, alerts, and multimedia sharing. Coordinate faster, respond smarter, and ensure guest safety in every situation.

Stay connected, act faster. Secure, real-time communication for hotel teams.

About CREWS

CREWS is a powerful hotel communication hub that combines instant chat, audio/video sharing, and multilingual messaging with broadcast and alert capabilities.

Organize conversations by team, department, or project, and use private channels during emergencies to coordinate safely while keeping a complete incident record. With CREWS, your staff can share critical information, act decisively, and maintain guest safety in any situation.

Featured Functionalities to Empower Your Hotel Team

On-Demand Voice Message Translation

Transcribe and translate messages instantly with a single click.

Image, Audio & Video Sharing

Share photos, recordings, and videos securely in real time.

Broadcast Messages to Multiple Users

Send important updates to many recipients simultaneously.

Urgent Alert Notifications

Inform your team instantly about sensitive or critical events.

Organized Department & Team Chats

Keep communication structured by groups or projects.

Private Emergency Conversations

Coordinate securely during alerts with full incident records.

How CREWS Keeps Your Team Ready

Rapid Response

Deliver critical information instantly, boosting reaction times in any situation.

Secure by Design

Protect sensitive communications with encryption and controlled access for authorized staff only.

Operational Efficiency

Organize chats, send broadcasts, and trigger alerts to keep every department aligned.

How It Works

Discover how CREWS streamlines hotel communication from daily coordination to critical incident management. Each step is designed to keep your team organized, informed, and ready to act—ensuring safety and efficiency at all times.

01

Create Groups & Roles

Set up dedicated teams, departments, and role-based permissions so the right people receive the right information, keeping all shared data secure and encrypted to maintain chain of custody.

02

Communicate in Real Time

Chat instantly, translate messages, share multimedia, and send alerts to keep staff connected and aligned, ensuring fast information flow for both routine operations and urgent situations.

03

Coordinate During Incidents

Use private alert channels to securely share and store critical information during emergencies, ensuring it is encrypted and preserving the chain of custody for compliance and accountability.

FAQ

What makes CREWS unique?

CREWS combines real-time chat, secure alerts, multimedia sharing, and on-demand voice translation in one platform—plus private incident channels that store all communications as evidence.

Can CREWS help in emergencies?

Yes. CREWS includes private alert channels for emergencies, allowing teams to coordinate securely, share critical updates, and keep a full incident record.

Does CREWS support multiple languages?

Absolutely. CREWS offers on-demand voice message translation and transcription to the device’s configured language, ensuring clear communication across diverse teams.

How secure is CREWS?

All communication is encrypted, with role-based access controls to ensure only authorized staff can access specific messages, alerts, or channels.

Is CREWS for daily use too?

Yes. From front desk coordination to maintenance updates and security alerts, CREWS streamlines all types of communication—keeping your team connected at all times.


Revolutionizing Safety, Communication and Efficiency in the Hospitality Industry.

Contact

Greater Philadelphia


© 2025 ProSafe. All Rights Reserved